Legal

Privacy Policy.

Last Updated: March 2026 · Otter Private Limited

At otter, your privacy matters. This policy explains what data we collect, how we use it, and the rights you have over it. By using our platform, you agree to the practices described here.

1

Data Collected

We collect only what we need to operate our service:

personName, phone, address local_laundry_serviceOrder data location_onLocation (with permission)
2

How We Use Data

  • Order processing and fulfillment
  • Sending order notifications and updates
  • Fraud prevention and platform security
  • Improving platform performance
3

Data Retention

Data is stored for as long as required to provide our service or as mandated by law. You may request deletion at any time — see Account Deletion below.

4

User Rights

You have full control over your personal data:

visibility Access View data we hold
edit Correct Fix inaccurate data
delete Delete Remove your data
cancel Withdraw Revoke consent
5

Account Deletion

Users can delete their accounts at any time via the app. Any remaining data will be retained solely for legal or compliance requirements and not used for any other purpose.

6

Updates

otter may update this policy at any time. Continued use of the platform after any changes constitutes acceptance of the updated policy.

7

Contact

For privacy-related queries or to exercise your rights:

Reach us at mailadmin@otterlaundry.com call9500090508